Released in July of 2015, Windows 10 is the latest operating system made by Redmond software giant Microsoft. Windows 10 came as somewhat of a compensation to a disappointing Windows 8 and 8.1. Though they brought many novelties, both Windows 8 and 8.1 were a bit too complicated for their own good. This resulted in a poor adoption rate of only 16% of total OS market share by July 2015, combined for both 8 and 8.1.
While Windows 7 is still the undisputed king with 52% of total market share, Windows 10 has seen some nice adoption rates in these 8 months and is currently powering 12.83% of all PCs (less than 200 million).
Part 1 of 2: How to recognize and solve Windows 10 internet connection problems
Though it is the most advanced version of windows so far, it is not immune to some problems that have plagued earlier releases of the OS. Hardware incompatibility, driver problems, virtual adapters conflicts, etc.
Many of us have encountered issues regarding network connections over the years. As it happens, some of those problems are not as serious as you may think. Instead of taking your PC to a repair shop, all you needed were a few quick tweaks and the problem would go away.
First off, what you should do is to locate the source of the problem. The most obvious place to start would be to check your modem, because not all problems always relate to your PC. It can happen that your ISP is having technical issues. Sometimes you will not see any indication of the broken connection, but your loading times will be longer and the internet will behave sluggish, so the first thing to do is to take an internet speed test.
If the modem and the rest of the installations check out, it is time to diagnose the connection with Windows Troubleshoot. Just press the right mouse click on your internet connection icon and choose “Troubleshoot problems” on the pop-up. Rarely will this troubleshooter solve this problem automatically for you and elevate that irritating yellow triangle from the icon.
It won’t happen in most cases, but you will get valuable information from the troubleshooter. You will find out whether there is problem obtaining an IP address (often scenario), if your DNS server might be unavailable, or a different type of issue.
In case of problematic IP configuration or DNS server problems you ought to open the network and sharing center, select adapter settings in the top left corner of the window and select the adapter which is problematic.
Right click on the adapter, choose properties, and from the list of protocols choose “Internet Protocol Version 4 (TCP/IPv4)” and hit properties.
You need to check that the parameters are set to be obtained automatically, or if you use static IP that they are set properly.
If everything seems fine and the problem persists, open an elevated Command Prompt and type in the next set of commands in the following order:
- netsh winsock reset and press Enter.
- netsh int ip reset and press Enter.
- ipconfig /release and press Enter.
- ipconfig /renew and press Enter.
- ipconfig /flushdns and press Enter.
If the problem still exists after applying these commands, it is time to pull out the big guns and remove the afflicted adapter from your PC (not physically, mind you). Go to device manager and find the corresponding network adapter – LAN or WLAN, select it and press uninstall. Be sure to remove the installation files as well.
If you have a working internet connection on another device, download the latest driver from the adapter manufacturer.
Should the problem continue to bother you after reinstallation, it might be best to turn to a professional and transfer the headache to someone else.
Most of these problems are something that accompanies Windows OSs through the years.
Enabling so many different hardware manufacturers and types of hardware to work together under a single platform often comes at a price of driver issues, mutual hardware incompatibility or some other phantom problems which are hard to predict.
Mind you these are only few of the problems that afflict the most popular operating system in the world.
Read Part 2: Internet Connection Problems Part II